Privacy Policy

Introduction

Bristle Hammer ('we', 'us', 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We collect information you provide directly, including name, email address, professional title, and company information when you book services or contact us.

Usage Information

We automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.

Coaching Session Information

With your consent, we may record coaching sessions for feedback purposes. These recordings are stored securely and are only accessible to your assigned coach and you.

How We Use Your Information

We use your information to provide coaching services, communicate with you, improve our services, send newsletters (with consent), process payments, and comply with legal obligations.

Information Sharing and Disclosure

We do not sell your personal information. We may share information with service providers (payment processors, email services), when required by law, or with your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Australian Privacy Principles, you have rights to access, correct, delete, restrict processing, and port your data. You may also object to processing and withdraw consent at any time.

Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

Data Retention

We retain personal information for as long as necessary to provide services and comply with legal obligations. Coaching session recordings are deleted after 12 months unless you request otherwise.

Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at [email protected] or Level 12, 45 Clarence Street, Sydney NSW 2000, Australia.